What is the concept of "mediation" in conflict resolution? 🔊
Mediation in conflict resolution refers to a facilitated negotiation process where a neutral third party assists disputing parties in reaching a mutually acceptable agreement. The mediator helps clarify issues, encourages open communication, and identifies common interests, making it easier for the parties to explore potential solutions. Unlike arbitration, mediation is voluntary and non-binding, meaning that parties retain control over the outcome. This approach is often less adversarial than litigation, promoting collaboration and preserving relationships in various contexts, including family disputes and international conflicts.


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