A civil society organization (CSO) is a non-governmental entity that advocates for social change, human rights, and community development. CSOs function primarily through grassroots mobilization, policy advocacy, and service delivery, aiming to represent diverse interests and promote civic participation. By engaging with communities, CSOs address issues such as poverty, education, and environmental sustainability, often filling gaps left by governmental efforts. They play a pivotal role in enhancing democratic governance by holding authorities accountable and fostering dialogue between citizens and political institutions.