Public participation significantly affects policy-making by enhancing democratic legitimacy and accountability. When citizens engage in the process, whether through voting, attending town halls, or participating in surveys, they provide crucial feedback that reflects community needs. This engagement ensures that policies are more representative and can lead to greater acceptance of governmental decisions. Additionally, public involvement fosters trust in institutions, as citizens feel their voices are heard, translating into a more active and engaged citizenry that contributes to societal well-being.