Citizen engagement significantly shapes policy development by incorporating the voices and needs of the community into the decision-making process. When citizens participate through public consultations, town hall meetings, or advocacy, policymakers are better informed about the issues that matter to their constituents. This engagement not only enhances the legitimacy of policies but also fosters a sense of ownership among the public. Additionally, engaged citizens can hold governments accountable, ensuring that policies reflect the values and interests of the wider population, ultimately leading to more effective and responsive governance.